Shipping Policy
Shipping Locations
Currently, we ship to all locations within India. We are continuously working to expand our shipping reach and will update our policy as we add new regions.Order Processing Time
Order Confirmation: Once your order is placed, you will receive an order confirmation email. Please ensure all details are correct.
Processing Time: Orders are typically processed within 1-2 business days. During high-demand periods, processing time may take up to 3-4 business days.
Dispatch: After processing, orders are dispatched from our warehouse. You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Methods and Delivery Times
We offer the following shipping options:
Standard Shipping:
Delivery Time: 5-7 business days
Cost: Free for orders over INR 2,000; a flat rate of INR 100 for orders below INR 2,000
Delivery Time: 2-3 business days
Cost: INR 300
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your shipment. You can use this information to monitor the status and estimated delivery date of your order.
Shipping Delays
While we strive to meet our delivery estimates, please note that unforeseen circumstances such as weather conditions, logistical issues, or public holidays may cause delays. We appreciate your patience and understanding in such cases.
Address Accuracy
Please ensure that you provide accurate and complete shipping information at checkout. Morzart Clothing is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
Undeliverable Packages
In the event that a package is returned to us as undeliverable due to an incorrect address, refusal to accept the delivery, or failure to collect the package from the delivery service, we will contact you to arrange a reshipment. Additional shipping charges may apply.
Damaged or Lost Packages
If your package is damaged during transit or lost, please contact our customer service team at support@morzartclothing.in immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a replacement as soon as possible.
International Shipping
Currently, we do not offer international shipping. We are exploring options to serve our international customers and will update our policy once we begin shipping internationally.
Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team at support@morzartclothing.in. We are here to assist you and ensure your shopping experience with Morzart Clothing is exceptional.
Thank you for choosing Morzart Clothing. We appreciate your trust in our brand and look forward to serving you.
Warm regards,
The Morzart Clothing Team